Terms of Service

Terms of Service

Welcome to Stephia's Collection. These terms describe the basic rules for using https://stephias.com and buying products from our store.

Store information

Trade name: Stephia's Collection. Contact: support@stephias.com. Mailing address: 4570 Klahanie Dr. SE, Issaquah, WA 98029, United States.

Products

We sell cute collectibles, blind boxes, squishies, small desk gifts, and 3D printed decor. We work to describe products accurately, but colors and small details may look different depending on your screen and the handmade or collectible nature of the item.

Blind boxes and collectibles

Blind boxes are sealed surprise products. The specific design inside a blind box is random unless a product page clearly says otherwise. Product pages may list the possible designs, age guidance, and sealed-case options when available.

Orders and payment

When you place an order, you agree that the information you provide is accurate and that you are authorized to use the payment method. We may cancel or refuse an order if information is inaccurate, payment cannot be processed, inventory is unavailable, or fraud risk is detected.

Shipping, returns, and refunds

Shipping is described in our Shipping and Delivery page at https://stephias.com/pages/shipping-and-delivery. Returns and refunds are described in our Returns and Refunds page at https://stephias.com/pages/returns-and-refunds. Damaged, defective, or wrong items should be reported promptly so we can replace them or refund them.

Personal use

Products are sold for personal or household use unless we agree otherwise in writing.

Website use

Do not misuse the website, interfere with store security, scrape the site in a way that harms performance, or use the store for unlawful activity.

Privacy

Our Privacy policy at https://stephias.com/policies/privacy-policy explains how information is collected and used.

Contact

Questions about these terms can be sent to support@stephias.com.